Privacy Policy for City Housekeeping

 

Privacy Policy
Last updated: June 20, 2025

This Privacy Policy explains how we collect, use, and disclose Your personal information when You use our Service, and informs You about Your privacy rights and legal protections.
By using the Service, You agree to this Privacy Policy.

Interpretation and Definitions

Interpretation
Terms with initial capital letters have meanings defined below, whether in singular or plural form.

Definitions

  • Account: Your unique account to access our Service

  • Affiliate: Entities under common control with the Company (ownership of 50% or more)

  • Company: CITY HOUSEKEEPING LONDON LTD, 167 - 169 Great Portland Street, London, W1W 5PF

  • Cookies: Small files placed on Your device containing browsing history or similar details

  • Country: United Kingdom

  • Device: Any device accessing the Service (computer, phone, tablet)

  • Personal Data: Information identifying an individual

  • Service: Our Website

  • Service Provider: Third parties processing data on behalf of the Company

  • Third-party Social Media Service: Platforms used to log in or create an account

  • Usage Data: Automatically collected data (e.g., IP address, browser info, page visits)

  • Website: www.cityhousekeeping.com

  • You: The individual or entity using the Service

Collecting and Using Your Personal Data

Types of Data Collected

  • Personal Data:
    We may collect:

    • Email address

    • First and last name

    • Phone number

    • Address, State, Province, ZIP/Postal code, City

  • Usage Data:
    Collected automatically when You use the Service, including:

    • IP address

    • Browser type/version

    • Pages visited

    • Time and date of visit

    • Time spent on pages

    • Device identifiers

We also collect mobile device information and browser data when accessing via mobile.

Third-Party Social Media Services

If You register using:

  • Google

  • Facebook

  • Instagram

  • Twitter

  • LinkedIn

We may access Personal Data from these platforms, including name, email, activities, and contacts. You can choose to provide additional information, which we handle according to this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies, beacons, tags, and scripts to improve and analyze the Service.

Types of Cookies Used:

  • Necessary / Essential Cookies: Session Cookies ensuring functionality and security

  • Cookies Policy / Notice Acceptance Cookies: Persistent Cookies tracking Cookie consent

  • Functionality Cookies: Persistent Cookies remembering preferences (e.g., login, language)

You can disable Cookies via browser settings, but this may impact Service functionality.

Use of Your Personal Data

We may use Your data to:

  • Provide, maintain, and monitor the Service

  • Manage Your Account

  • Fulfill purchase contracts

  • Contact You via email, phone, SMS, or notifications

  • Provide news, offers, and information about similar services

  • Handle Your requests

  • Conduct business transfers (mergers, sales)

  • Analyze data and improve the Service

Data Sharing Situations:

  • With Service Providers (analytics, communication)

  • During business transfers (mergers, sales)

  • With Affiliates (parent/subsidiary companies)

  • With business partners (promotions)

  • With other users (if You share information publicly)

  • With Your consent

Retention of Your Personal Data

We retain Personal Data as long as needed for legal or service-related purposes. Usage Data is retained for analysis or legal obligations.

Transfer of Your Personal Data

Your data may be transferred to countries with different data protection laws. We ensure adequate safeguards for such transfers.

Delete Your Personal Data

You can delete or request deletion of Your Personal Data:

  • Via Your Account settings

  • By contacting us

We may retain certain data if legally required.

Disclosure of Your Personal Data

We may disclose Personal Data:

  • In business transfers (mergers, sales)

  • To comply with legal obligations or requests from authorities

  • To protect rights, investigate misconduct, or ensure safety

  • To prevent legal liabilities

Security of Your Personal Data

We implement security measures, but cannot guarantee absolute protection over internet transmissions or electronic storage.

Children's Privacy

We do not knowingly collect data from individuals under 13. If aware of such data collection, please contact us; we will delete the information.

Links to Other Websites

We are not responsible for third-party websites linked from our Service. Review their Privacy Policies before use.

Changes to This Privacy Policy

We may update this Privacy Policy and will notify You via email or Service notice. The "Last updated" date will reflect changes.

Contact Us

For questions about this Privacy Policy: